About Me: Nik Kreinberg

Hello! I'm Nicolas Kreinberg, founder and owner of Converted Growth LLC. I've been working in digital marketing, growth marketing/demand generation, website operations and website optimization for B2B SaaS (software as a service) companies for 18 years, focused on increasing sales pipeline (opportunities and deals) and growing E-commerce revenue.

One consistent trend I've seen is organizations expect website growth from development or engineering teams, however growing website revenue (Web Growth) is fundamentally different from managing or running a website (Web Operations).

I've found the most professional success (and satisfaction) specializing in Web Growth and I created Converted Growth as a digital marketing consulting practice, with a specific focus on helping companies not just build better websites, but grow them effectively.

Contact Me
dashboard image
18 years
combined professional services consulting and in-house growth marketing experience.
800+ tests
executed including a/b, MVT and user/account personalization campaigns.
$50MM+
growth in yearly sales pipeline directly attributed via website improvements.
8 languages
I'm natively fluent in English, German, Spanish and Italian. I also regularly develop in HTML, CSS, JavaScript and PHP.

Areas of Expertise & Key Technology

Conversion Optimization

Quarterly website optimization roadmaps, designing and developing a/b tests. Integrating testing with CRM systems (Marketo/Salesforce) to attribute business revenue or E-commerce to test winners.



Web Analytics and Data Architecture

Tool configuration, setup & migrations. Custom tracking implementation and documentation, privacy and GDPR compliance. Architecting data layers and building multi-tool reporting data lakes.



Web Operations & Development

CMS implementation, website setup, defining and building scalable web operations processes. Building custom JavaScript libraries and implementing design frameworks (eg. Tailwind CSS).



Revenue & Pipeline Attribution

Integrating all digital channels and campaigns with Salesforce lead, account, and opportunity reporting. Enriching Marketo and Hubspot CMS tracking. Optimizing return on digital spend with sales pipeline reporting. Account-based marketing.



Demand Generation: SEO & PPC

Optimizing web architecture for SEO and building scalable content marketing teams. Optimizing paid search campaigns and bidding models, improving keyword quality scores and landing pages.


Digital Best Practices & Scaling

Auditing and benchmarking website performance, creating competitive strategic deep-dives and presenting quarterly business roadmaps. Hiring internal/external resources and prioritizing projects by revenue impact.

Professional Experience

Front.com Homepage

Senior Lead, Web and CRO Strategy [Current]

https://front.com

Front Inc. is the industry-leading customer service platform with live chat, ticketing and AI-powered workflow automation. Front provides omni-channel support to over 9,000 customers with an industry-leading average CSAT score of 98%.

I manage web operations for Front.com, execute our a/b testing program and work cross-functionally with our marketing team to drive more revenue from Front.com.

    Key Achievements:
  • Executed full Front.com website rebrand and strategic web projects (redesigns, pricing, product launches, platform migrations).
  • Drove double-digit growth in demo and trial conversion rates with strategic CRO program, personalization and lead enrichment.
  • Rebuilt in-house CRO accelerating a/b testing and personalization velocity.

Director of Web Strategy & CRO

https://www.sumologic.com/

Sumo Logic is an enterprise SaaS log analytics platform that centralizes all log and event data while automating security issue troubleshooting.

I owned all web operations for sumologic.com including localized websites and executed a quarterly website conversion program to grow business demos and increase won deals.

    Key Achievements:
  • Grew $15MM+ in sales pipeline with web strategy and experimentation.
  • Redesigned post-IPO website and localized DACH website.
  • Improved PLG onboarding conversion rates with custom Marketo integrations.

Director of Marketing Growth

https://www.smartbear.com

SmartBear Software creates SaaS tools for all aspects of the software development and security (DevSecOps) lifecycle: performance monitoring, software development and testing, API documentation and management.

I worked on all products in the SmartBear software portfolio including key open-source and freemium products across their developer/engineering audience, improving free to paid account conversions, accelerating trial/product onboarding and growing enterprise revenue pipeline.

    Key Achievements:
  • Automated traffic, trial and deal reporting via company-wide data lake.
  • Re-implemented Drift and sales onboarding generating $7MM+ per year.
  • Optimized freemium API development trial flow to improve sales-qualified MQLs by 50%+.

Senior Manager, Web Lead Generation

https://pos.toasttab.com

Toast is a publicly traded cloud-based SaaS company that processes payments with an all-in-one restaurant point of sale (POS) system.

I owned web operations for our core website, built and executed a global digital conversion program and grew Toast's non-paid traffic with a specialized web team.

    Key Achievements:
  • #1 Google SEO rank for "restaurant POS".
  • Grew organic website leads 60% quarter over quarter.
  • Hired/built internal digital team for competitive SEO and front-end web dev.

Senior Web Analyst

https://www.goto.com

GoTo (formerly LogMeIn) provides SaaS and cloud-based remote collaboration and IT management tools.

I owned web analytics, user analysis and conversion optimization for LogMeIn's tele-conferencing, IoT and remote support software.

    Key Achievements:
  • Implemented 80+ a/b tests to increase demo conversion rates by 15%+.
  • Increased IoT Enterprise Demo Form CR% by 30%.
  • Created custom Google Analytics 360 and Salesforce user-stitching framework.

Principal Consultant

https://www.ensighten.com

Ensighten was an enterprise website tagging technology focused on website analytics / tracking and consolidating custom data across platforms (similiar to Twilio Segment).

At Ensighten I led a professional services team focused on customer implementation, large-scale data migrations and managing C-suite customer relations.

    Key Achievements:
  • Employee of the month winner for 80+ site-wide customer data layer.
  • Delivered customer onboarding training in 3 languages.
  • Successfully executed over 50 enterprise customer analytics migrations.

Web Optimization Consultant

https://business.adobe.com/

Adobe (formerly Omniture) is a global, publicly traded SaaS company focused in marketing technology on web analytics, data and personalization. Adobe is best known for their creative cloud software focused on enterprise design tools.

I worked for Adobe's Fortune 500 customers to build and execute conversion rate growth roadmaps and experiments to drive double-digit growth using Adobe's a/b testing tool Adobe Target and web analytics tool Adobe Analytics.

    Key Achievements:
  • Executed 200+ a/b and MVT tests to increase KPIs 30%+.
  • Built year-long optimization roadmaps with quarterly C-level reviews.
  • Designed website behavior user personalization campaigns seen by millions of visitors.

Professional Recommendations

What some of my previous coworkers have to say about working with me.

Recent Articles I've Written

Contact Me

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